Refund policy

WE ONLY OFFER STORE CREDIT FOR RETURNS & MUST HAVE A RETURN AUTHORIZATION NUMBER! WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT!

We understand sometimes things don't work out and offer a 14 day return policy for items purchased online. We are a small business so abuse of our return policy would be detrimental to our boutique success as well as the pricing structure we strive to keep for our customers! 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Items returned with makeup or deodorant stains, smoke smell or pet odor & perfumes will be rejected for return and will be donated or returned to you at your expense. You’ll also need the receipt and return authorization number. Items sent back to us without first requesting a return will not be accepted.

RETURN AUTHORIZATION MUST BE REQUESTED WITHIN 7 DAYS OF YOUR PURCHASE AND MUST BE RECEIVED BY LBOUTIQUE WITHIN THE 14 DAY RETURN WINDOW NO EXCEPTIONS.

To start a return, you can contact us at mylboutique.returns@gmail.com. Please note that returns will need to be sent to the following address: 9436 Florida Blvd., Walker, La. 70785

You can always contact us for any return question at mylboutique.returns@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned

*DISCOUNTED ITEMS, SEASONAL/HOLIDAY ITEMS

*ACCESSORIES, HATS, LEGGINGS & UNDERGARMENTS

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll automatically be issued a merchandise code to use on future purchases.